Business Analyst (Mid to Senior Level)

Named in the top 25 of the prestigious Deloitte UK Technology Fast50 in 2023, as well as the EMEA Technology Fast 500, Definely is a fast-growing, venture-backed company transforming the $900bn global legal services market.

Our customers include some of the world’s top law firms, financial institutions and multinational corporations such as A&O Shearman, Barclays, Dentons and Deloitte. We are backed by prominent investors and VCs, including Octopus Ventures, Raine Ventures, Microsoft, Google for Startups and Nick Jenkins (founder of Moonpig and former Dragon).

Joining Definely is an opportunity to be part of a truly meritocratic, diverse organisation and a chance to work alongside intelligent, highly motivated individuals working together on the same mission!

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Given that we spend a good portion of our time at our place of work, we are firm believers that everyone should enjoy what they’re doing and who they work with. We operate a transparent workplace culture, where every person has input at every stage and level of strategic decision-making and is a valued member of the team (we promise we are not just saying that)!

We look for natural self-starters who are curious, adaptive, resilient, apply deep logic to their thinking and, most importantly, learn from every mistake!

We're seeking an experienced Business Analyst (depending on experience, at either the mid- to senior level) to join our dynamic team in either the United Kingdom or the United States. In this pivotal role, you'll bridge the gap between our ambitious business objectives and our advanced technology solutions. You'll play a crucial part in shaping our product roadmap and ensuring the successful delivery of features that meet and exceed our customers' needs.

Key Responsibilities

• Gather and analyse business requirements from diverse stakeholders, including lawyers, paralegals, and legal operations professionals
• Create detailed functional specifications and user stories for our development teams
• Design and document business processes and workflows
• Develop and maintain comprehensive business rules documentation
• Conduct market research and competitive analysis to inform product strategy
• Collaborate closely with UX/UI designers to create intuitive user interfaces
• Work hand-in-hand with development teams to ensure accurate implementation of requirements
• Participate actively in testing and quality assurance processes
• Assist in creating user manuals and training materials
• Facilitate workshops and meetings with stakeholders to elicit requirements and resolve conflicts
• Support the product owner in backlog refinement and sprint planning
• Contribute to the continuous improvement of our business analysis practices

Important Notes

• This position is open to candidates located in the United Kingdom and United States only.
• We are unable to sponsor visas for this role at this time.
• Definely is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join us at Definely and be part of a team that's shaping the future of legal technology!

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Qualifications

• Bachelor's degree in Business, Computer Science, or a related field
• 5+ years of experience as a Business Analyst, preferably in the LegalTech or SaaS industry
• Strong understanding of software development life cycle and Agile methodologies
• Excellent analytical and problem-solving skills
• Proven experience in requirements gathering, documentation, and management
• Familiarity with legal processes and terminology is a significant plus
• Experience with business rules writing and management
• Proficiency in using requirements management tools and diagramming software
• Strong communication and presentation skills
• Ability to work effectively with cross-functional teams
• Must be legally authorised to work in the United Kingdom or United States
• Fluency in English is required; additional languages are a plus

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How to Apply

If you're passionate about transforming the legal industry through technology and have a talent for translating complex requirements into elegant solutions, we want to hear from you!

Please send your CV and a cover letter detailing your relevant experience to careers@definely.com. In your application, please specify your location (UK or US).

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