People & Talent Manager

We’re seeking a People & Talent Manager to shape the culture, processes, and policies that will enable us to scale efficiently and effectively. You’ll be first on the ground in people & talent and will be tasked with ensuring we have the right personnel, culture, processes, and policies in place to scale collaboratively and efficiently. Using your experience in working with leadership teams, you’ll help drive activities ranging from headcount planning to culture and performance initiatives, ensuring our growth is responsible and in line with our mission statement. With a seat at the table, you’ll have the influence to steer the business in a direction that grows and retains market-leading talent.

In this hands-on operational role, you’ll work closely with the founding team to develop tools, processes, and policies from the ground up. Your mission is to build a flexible, cohesive, and high-performing workforce by formalising frameworks for hiring, progression, learning and development (L&D), and diversity and inclusion (D&I), while ensuring the team feels psychologically safe to perform at their best and making the company an exceptional place to work globally.

This is a greenfield role, so we’re looking for someone who can scale a complex business from a solid state to a world-class one, defining tools, processes and policies that set us up for success. You’ll be excited by a sleeves-up operational role, and helping wherever the business needs it. Reporting directly to the founding team, you’ll have the full support to lead these key growth initiatives where you see fit.

This role is for experienced people & talent leaders who can jump in, have an entrepreneurial mindset, be problem solvers and can execute on opportunities quickly. We are here to build an institution that changes the way the world collaboratively works on the largest problems our planet is facing, and the only way we can do that is by making sure we attract and encourage the very best team.

• You’ll play an operational role, supporting the founders in all things people & talent for all global employees. 
• Play a defining role in formalising our people operations, culture, hiring processes & systems, feedback and review structure, organisational design, workforce planning, succession planning, L&D, D&I and growing our line management capabilities.
• Working with the executive team, you will own all talent & people activities, supporting staff, managers, and executives in all related areas and regions, including recruitment, onboarding, performance management, compensation and rewards, staff relations, progression planning, and people development.
• Work with our Brand Marketer on Employer branding initiatives.
• You’ll be excited by building a best-in-class recruitment strategy, sequencing hires in line with business objectives and executing with all-round experience in mind. 
• You’ll be a sleeves-up type of person, ready to execute sourcing and closing  a quota of key hires.
• Manage the capacity of the team and collaborate across Talent and People initiatives accordingly.
• Support on payroll compliance, mobility and inclusive culture across the different countries we employ in. 
• You’ll be the point of contact for culture-related initiatives, working with the management to make sure Definely is an amazing place to work.
• Design and implement operational structures to enable the business to function effectively as a flexible workplace, supporting both remote and hybrid employees.
• Manage office operations, including planning and overseeing future office spaces, while also leading the organisation and execution of team events and gatherings.

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You should apply if you have

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• 6+ years of progressive experience in HR, talent management, and people leadership roles, with at least 2-3 years in a senior management position.
• Proven track record of driving strategic people initiatives in high-growth, global organisations, ideally within the technology or start-up sectors.
• Experience operating autonomously, coaching executive and leadership stakeholder on best practice. 
• A data-driven mindset with proficiency in HRIS and analytics tools.
• Experience managing people operations and recruiting key talent across Europe and the US.
• Experience engaging with a diverse range of stakeholders across different business disciplines and geographies.
• A passion for bleeding-edge people operations and strategies, including retention tactics, performance culture and mobility.
• A default to transparency and trust, ensuring people can debate on best approaches.
• Strong communication skills, allowing a globally distributed business to align on common goals.
• Experience building and ensuring global teams operate effectively.
• Introduced multiple learning & development or performance systems, and you have strong beliefs on how to implement these.
• Love helping people become the best versions of themselves. You are excited to start hands-on yourself and grow your team when scale requires it.
• A strategic, creative thought process. You can execute to a high level of precision, but you are always aware of the bigger picture and direction.
• Ensure global compliance with employment laws across Europe, the US, and other markets, adapting to new regions as the company grows, with extensive experience in regulatory management.

We expect there will be areas of development, so please do apply even if you don’t meet all the criteria! 

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Important notes

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Please note, this position is open only to candidates based in the United Kingdom. Visa sponsorship is not available, and applicants must have the right to work in the UK without sponsorship.

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

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At Definely, we’re on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. 

Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently – all without disrupting their flow. At Definely, we’re dedicated to solving real challenges faced by legal professionals. 

Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. 

Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google, and Octopus Ventures, we’re trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks.