RevOps Specialist

We are seeking a motivated and detail-oriented Revenue Operations Specialist to optimise our revenue-generating processes and drive alignment across sales, marketing, and customer success teams. Acting as the go-to expert on systems, data, and process optimisation, you’ll ensure seamless integration and scalability across the customer lifecycle. By utilising technology and analytics, you will enable data-driven decision-making, champion best practices, and provide best-in-class analysis and reporting to support the full Commercial team and ensure we deliver exceptional results.

This is a high-visibility role within the organisation with an incredible opportunity to drive impact and value quickly. The ideal candidate will be comfortable working in a fast-paced environment, rolling up their sleeves to get the job done, and adapting to changing priorities.

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• Ability to analyse and refine revenue-generating processes to maximise efficiency and effectiveness.
• Work with sales, marketing, and customer success teams to ensure seamless handoffs and alignment on goals.
• Manage sales funnel reporting and use data-driven insights to optimise go-to-market strategies.
• Build on our current Commercial tech stack by taking ownership of the strategy and architecture for HubSpot, Gong, and integrations with other tooling, ensuring these are optimised for efficiency, data capture, and reporting.
• Oversee the integrity and accuracy of data across CRM, marketing automation, and customer success platforms.
• Partner with Commercial leaders to support them in exceeding their targets by providing data-driven insights on performance and identifying threats and opportunities to their team’s performance. Build dashboards and reports to track KPIs, pipeline health, and revenue forecasts.
• Provide actionable insights to drive performance improvements against sales and marketing metrics.
• Own and implement the strategy for the RevOps tech stack and partner with the Commercial leaders to design and implement processes, as well as drive performance through surfacing data-led insights and analyses. Ensure team adoption and effective use of tools through training and support.
• Own and deliver commercial management information reporting, holding Commercial leaders to account against targets and helping them understand their performance.
• Support annual and quarterly planning processes by providing data-driven insights.
• Assist in the preparation and presentation of material for Board meetings.
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You should apply if you have

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• 3-5 years of experience in revenue operations, sales operations, or a related field.
• Proven track record in process optimisation and cross-functional collaboration.
• Proficiency in CRM systems and marketing automation, specifically HubSpot.
• Familiarity with analytics platforms such as Looker or Tableau. Working knowledge of Amplitude would be an advantage.
• Knowledge and understanding of the wider sales and marketing tech stack (e.g. intent, ABM, enrichment, AI) and able to show us how you keep up with a changing landscape.
• Advanced skills in Excel/Google Sheets and data visualisation tools.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.

If you’re excited about being part of a collaborative, innovative team where your expertise in revenue operations will directly shape the future of our business, we’d love to hear from you! At Definely, you’ll have the opportunity to influence the tools we use, define and refine key processes, and make a meaningful impact on our growth. Send your CV and a brief cover letter to careers@definely.com.

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At Definely, we’re on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. 

Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently – all without disrupting their flow. At Definely, we’re dedicated to solving real challenges faced by legal professionals. 

Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. 

Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google, and Octopus Ventures, we’re trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks.